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QUALITY- Plant Technical Services Representative II

Company: The Sherwin-Williams Company
Location: Moline
Posted on: March 24, 2025

Job Description:

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
This position on the Industrial Plant Technical Services (PTS) team will support the General Industrial Liquid Division and serves as the primary liaison between Global Supply Chain manufacturing sites and their associated Technical Control Labs. The position primarily will interact with Operations, R&D, Supply Chain, IT, and Marketing. Manufacturing sites serviced by this position include Columbus and Moline.


  • Maintain courteous and prompt written and verbal communication with Technical and Manufacturing at the local, regional, and divisional levels.
  • Lead the resolution of manufacturing, quality, and technical issues using Continuous Improvement tools, including Six Sigma and Accelerated Root Cause (ARC).
  • Review and approve new formulas and major reformulations to ensure successful commercialization.
  • Coordinate new product test batch and pipeline scheduling and execution.
  • Support the consolidation of slow-moving, low volume or obsolete raw material and finished goods.
  • Manage projects to improve Industrial Plant quality metrics including DPTO, Distressed Batch Rate, Out-of-Spec Approvals, and Off-Formula Adds.
  • Provide business leadership to implement quality related IT systems.
  • Lead key manufacturing quality programs like Opportunity Rex and the New Formula Introduction (NFI) process.
  • Provide on-site training and support to manufacturing site quality departments.
  • Participate in the implementation of IT systems and applications.
  • Lead product transfers between sites and support the integration of acquisition sites.
  • Ensure Quality Standard compliance through quality audits and develop/update Quality Standards.
  • Communicate raw material consolidations, new formula installations, mass changes and rework plans.
  • Other Duties as assigned.

    BASIC QUALIFICATIONS

    • Must be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status).
    • Bachelor's degree in a Science, Technology, Engineering or Math field.
    • 3+ years of quality, manufacturing, engineering, laboratory, or regulatory experience.
    • Experience managing a diverse portfolio of services, objectives, and projects.
    • Ability to lead autonomously and make independent decisions.

      PREFERRED QUALIFICATIONS

      • Six Sigma Green Certification.
      • Experience leading ARC investigations and Continuous Improvement projects.
      • Ability to effectively interact and build relationships across multiple levels of management and technical personnel.

        Travel Requirements: 25%

        Upon completion of construction, if the individual selected for this role sits in Warrensville Hts, they will primarily work at the new Sherwin-Williams Global Technology Center in Brecksville, Ohio. Construction is expected to be complete in 2025. Until then, the role will be based at Warrensville Technology Center, located at 4440 Warrensville Center Road, Warrensville Hts, OH 44128.

Keywords: The Sherwin-Williams Company, Moline , QUALITY- Plant Technical Services Representative II, Professions , Moline, Illinois

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