Customer Support Coordinator
Company: VirtualVocations
Location: Cedar Rapids
Posted on: November 19, 2024
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Job Description:
A company is looking for a Customer Support/Data Entry
Coordinator.
Key Responsibilities
Handle inbound and outbound customer service inquiries and resolve
issues in a timely manner
Create and edit patient records in the database system based on
incoming referrals
Initiate outreach to patients and prescribers for additional
information as needed
Required Qualifications and Education
High school diploma or equivalent
One or more years of experience in a fast-paced call center
environment
Knowledge of medical terminology preferred, but not required
Ability to type at least 35 words per minute
General computer knowledge including proficiency in Microsoft
Office applications required
Keywords: VirtualVocations, Moline , Customer Support Coordinator, Other , Cedar Rapids, Illinois
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