Teller
Company: Midland States Bank
Location: Rockford
Posted on: October 19, 2024
Job Description:
At Midland States Bank, base salary is one component of our Total
Rewards program. Exact compensation is determined by factors such
as (but not limited to) education, skills, internal equity, and
experience. This position offers additional compensation in the
form of short-term incentives (i.e. bonus and/or commission) and
may include long-term incentives (i.e. stock awards). Benefits for
this role include comprehensive healthcare, well-being benefits,
paid family leave as well as generous paid time off. Total Rewards
also include banking perks, an Employee Stock Purchase Plan, 401K
plan with company match and may include the opportunity to
participate in our Non-Qualified Deferred Compensation plan.
Incentives and benefits are subject to eligibility
requirements.
Position Summary Provides customer service, processing both
business and individual banking transactions; manages a cash
drawer, cross-sells bank services. Responsible for comprehensive,
prompt and efficient customer transactions. Trial balances cash
drawer throughout the day. Balances and rolls the drawer for the
day at close of shift, comparing the balance to the system balance.
Reports any discrepancies to the supervisor as necessary. Primary
Accountabilities
- Institutional knowledge of banking.
- Receive cash and checks for deposit, verifying amounts, looking
at endorsements and reviewing checks for possible fraud including
holds
- Examines cash carefully to guard against counterfeit
bills.
- Cashes checks for customers in accordance with bank policy.
Enters transactions into computer system and issues receipts.
- Assists customers with transactions and ATM operations.
- Provides accurate customer service to include balancing cash
drawer throughout the day to reduce and eliminate teller
differences.
- Understanding basic knowledge of deposit and lending products &
services.
- Able to identify correct product types through needs-based
questioning allowing them to build and deepen customer
relationships.
- Consistently demonstrates knowledge of bank products and
services through referring products and services to corresponding
business partners, assist customers on electronic services and
entering opportunities into the customer information software.
- Serves as relief and /or backup teller in other locations of
Midland States Bank.
- Timely completion of all assigned learning activities.
- Actively participate in weekly huddles and one on one coaching
sessions.
- Demonstrates and models Midland States Bank core values that
support the bank's culture.
- Participate in bank sponsored community activities.
- The role requires occasional travel for training and team
meetings, and willingness to travel periodically, to locations
within market as needed.
- May require work in a Midland office to ensure collaboration
and support of internal and external customers.
- Maintain compliance with all applicable regulations including,
but not limited to, the Bank Secrecy Act (BSA).
- Other duties as assigned.
Position Qualifications Education/Experience:
- Minimum Requirement: High School Diploma.
Ability to:
- Stand for extended periods of time.
- Ability to lift and transport coin and currency bags as
required (bags may weigh between 25lbs and 50lbs). Other Desired
Qualifications:
- Multilingual speakers are encouraged to apply.
Competencies:
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
- Emotional Intelligence
- Self development
- Being flexible and adaptable At Midland States Bank, we believe
that when we can bring our whole selves to work each day, we become
happier, more comfortable, more confident and more excited to do
great things for our customers, each other and our company. We're
proud to be an Equal Opportunity and Affirmative Action employer.
At Midland, we recruit, employ, train, compensate and promote
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status. If you are looking for a place
to grow, we encourage you to apply at Midland States Bank, because
you belong here.
If you require reasonable accommodation in completing this
application, interviewing, completing any pre-employment testing,
or otherwise participating in the employee selection process,
please direct your inquiries to Midland States Bank Human Resources
at HR@midlandsb.com. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A
CONTRACT FOR EMPLOYMENT
Compensation details: 17-17 Yearly Salary
PIb4daad5c227e-37248-35673095
Keywords: Midland States Bank, Moline , Teller, Other , Rockford, Illinois
Didn't find what you're looking for? Search again!
Loading more jobs...